If you own or are considering a 2017 Honda Pilot, you’re likely aware of its reputation for spacious comfort and family-friendly features. However, like any vehicle, it’s not without its known issues. Understanding the 2017 Honda Pilot problems can help you make informed decisions about maintenance and repairs.
This guide covers the most common complaints reported by owners and mechanics. We’ll provide clear explanations and practical solutions for each problem, helping you keep your Pilot running smoothly for years to come.
2017 Honda Pilot Problems
The 2017 Honda Pilot, part of the third generation, is generally a reliable SUV. But several recurring problems have emerged over time. These range from minor electrical gremlins to more serious concerns with the transmission and engine. Knowing what to look for can save you time, money, and stress.
1. Hesitation and Jerking from the 9-Speed Automatic Transmission
This is arguably the most widespread complaint for the 2017 Pilot. The 9-speed automatic transmission, primarily in Touring and Elite trims, can exhibit rough shifting, hesitation during acceleration, and noticeable jerking or “clunking” sensations.
Owners often report the issue is most pronounced at low speeds, between 15-35 mph, or when the transmission is shifting between 3rd and 5th gears. It can feel like the SUV is struggling to find the right gear.
Common Causes and Solutions:
* Outdated Transmission Software: Honda has released multiple Technical Service Bulletins (TSBs) for transmission software updates. An outdated calibration is a frequent culprit.
* Solution: Visit your Honda dealership. They can check for available software updates (often referenced in TSB 17-010 or later) and reflash the transmission control module (TCM). This is often the first and most effective step.
* Faulty Transmission Fluid Pressure Switch: A failing switch can send incorrect signals, causing harsh shifts.
* Solution: A mechanic can diagnose this with a scan tool. Replacing the pressure switch is a known fix.
* Worn or Contaminated Transmission Fluid: While Honda claims the 9-speed has “lifetime” fluid, many experts and mechanics recommend changing it, especially if you experience problems.
* Solution: A drain-and-fill service (not a flush) with genuine Honda HCF-2 fluid every 60,000 miles can significantly improve shift smoothness. This is a critical maintenance step many owners overlook.
2. Premature Brake Wear and Rotor Warping
Many 2017 Pilot owners report needing new brake pads and rotors far earlier than expected—sometimes before 30,000 miles. Symptoms include pulsation in the brake pedal, steering wheel vibration when braking, and excessive brake dust on the front wheels.
Common Causes and Solutions:
* Soft OEM Brake Pads: The factory-installed pads are known to wear quickly and generate a lot of heat, which contributes to warping the relatively thin factory rotors.
* Solution: Upgrade to higher-quality, ceramic or semi-metallic aftermarket brake pads. They typically last longer, produce less dust, and are gentler on rotors. When replacing, have the rotors resurfaced or replaced with higher-quality, slotted or vented rotors for better heat dissipation.
* Sticking Brake Calipers: A caliper that doesn’t retract properly causes constant pad drag, leading to accelerated wear and overheating.
* Solution: During brake service, ensure the caliper slide pins are cleaned and properly lubricated. If a caliper is seized, it will need to be replaced.
3. Electrical Gremlins: Infotainment System Glitches
The 2017 Pilot’s touchscreen system (especially the larger one in higher trims) can be a source of frustration. Problems include the screen going black or freezing, the backup camera not displaying, Bluetooth connectivity drops, and the system rebooting randomly.
Common Causes and Solutions:
* Software Bugs: Like a computer or smartphone, the system needs software updates.
* Solution: Check with a Honda dealer for any available infotainment system software updates. A simple reboot (often by holding the power button for 10 seconds) can sometimes resolve temporary glitches.
* Failing Hardware: In some cases, the issue is physical.
* Solution: If software updates don’t help, the display audio unit itself may be failing. This can be expensive to replace at the dealer, so seeking out a qualified auto electronics specialist is a good option.
4. Vibrations and “Shuddering” at Highway Speeds
A distinct vibration or shudder felt through the steering wheel, seats, and floor around 55-75 mph is a common report. This is often mistaken for a brake issue, but it occurs during cruising, not braking.
Common Causes and Solutions:
* Unbalanced or Faulty Tires: This is the most common cause. Tire wear, a shifted belt, or improper balancing can create significant vibration.
* Solution: Have your tires professionally balanced and rotated. If the tires are worn unevenly or are old/hardened, replacement may be necessary.
* Worn Driveshaft or CV Joints: On higher-mileage Pilots, a worn component in the driveline can cause a shudder under acceleration.
* Solution: A mechanic can lift the vehicle and inspect the driveshaft and constant velocity (CV) joints for play or damage. Replacing the faulty part will resolve the issue.
5. Oil Dilution Concerns (2WD Models with the 3.5L V6)
While more prevalent in Honda’s 1.5L turbo engines, some 2017 Pilot owners have reported a fuel smell in the oil or higher-than-expected oil levels between changes. This is caused by fuel slipping past piston rings into the crankcase, a condition known as oil dilution, primarily during short trips in cold weather where the engine doesn’t fully warm up.
Common Causes and Solutions:
* Frequent Short-Trip Driving: The engine computer injects extra fuel for a cold start. If the engine doesn’t reach full operating temperature regularly, that fuel can contaminate the oil.
* Solution: Take your Pilot for a longer, sustained drive (30+ minutes on the highway) regularly to allow the engine to fully heat up and burn off the excess fuel. Monitor your oil level and smell. If you suspect severe dilution, change the oil more frequently (e.g., every 5,000 miles instead of the recommended 7,500-10,000).
6. Power Tailgate Malfunctions
The automatic power tailgate may stop working, operate erratically, or make grinding noises. It might not open with the key fob or interior button, or it may only open partway before stopping.
Common Causes and Solutions:
* Misaligned or Obstructed Sensors: Dirt on the sensors or a slight misalignment can prevent operation.
* Solution: Clean the sensors near the tailgate latch. Check for any obstructions in the tracks. Manually close the tailgate firmly and try resetting the system by holding the tailgate button on the dashboard for 10 seconds.
* Failing Struts or Motor: The gas struts that assist the lift can weaken, and the drive motor can fail over time.
* Solution: Weak struts can be replaced relatively easily. A failing motor or control unit requires more involved diagnosis and repair, often needing a professional.
7. Steering Wheel Vibration and “Clunk” Over Bumps
A loud clunk or thud from the front suspension when going over bumps, potholes, or uneven pavement is a frequent complaint. This is often accompanied by a vague steering feel.
Common Causes and Solutions:
* Faulty Front Stabilizer Bar Links: These links connect the sway bar to the suspension and are a common wear item. When they go bad, they create a distinct knocking sound.
* Solution: A mechanic can easily check for play in the stabilizer links. Replacing them is inexpensive and straightforward.
* Worn Strut Mounts or Bushings: The rubber components that isolate the strut assembly can deteriorate, causing noise and vibration.
* Solution: Have the front suspension inspected. Replacing strut mounts or control arm bushings will restore quiet and tight handling.
Proactive Maintenance Tips to Avoid Common 2017 Pilot Problems
Prevention is always cheaper than repair. Here are key steps to keep your Pilot in top shape:
* Transmission Care: Ignore the “lifetime fluid” claim. Plan a transmission drain-and-fill with genuine Honda HCF-2 fluid every 60,000 miles.
* Brake Attention: Inspect brakes regularly. Consider upgrading pads and rotors at the first sign of wear or pulsation.
* Oil Change Discipline: Use the correct 0W-20 oil. If you drive mostly short trips, change it more frequently (every 5,000 miles) to combat potential dilution.
* Suspension Checks: Listen for new noises over bumps and have them investigated promptly. Worn parts can lead to uneven tire wear and safety issues.
* Software Updates: During dealer visits, always ask if there are any open TSBs or software updates for the transmission, engine, or infotainment system.
Frequently Asked Questions (FAQ)
Is the 2017 Honda Pilot a reliable car?
Overall, yes. It has good reliability scores when maintained properly. Its main weaknesses are the 9-speed transmission and premature brake wear. The 6-speed automatic model (LX, EX, EX-L trims without AWD) is generally considered more reliable.
What is the biggest problem with the 2017 Honda Pilot?
The most significant and widespread problem is the hesitation and jerking from the 9-speed automatic transmission. This affects drivability and is the source of the most owner complaints.
How much does it cost to fix the 2017 Pilot transmission problem?
If it’s just a software update, the cost might be a standard diagnostic fee (around $100-$150). A transmission fluid drain-and-fill costs $150-$300. Replacing a pressure switch or more serious internal repairs can cost $1,000 or much more.
Are there any recalls on the 2017 Honda Pilot?
Yes, there have been several recalls. They have included issues with the fuel pump failure, side curtain airbag deployment, and seat belt components. You should check the NHTSA website or with a Honda dealer using your VIN to see all open recalls for your specific vehicle.
Should I buy a used 2017 Honda Pilot?
It can be a good buy, but be cautious. Prioritize models with the 6-speed automatic if possible. If considering a 9-speed model, ensure any transmission software updates have been applied. Have a trusted mechanic perform a pre-purchase inspection, paying special attention to the transmission, brakes, and suspension. A well-maintained 2017 Pilot can still be a excellent family vehicle.