What You Need To Know About Honda Pilot Crackling Noise Recall

If you own a Honda Pilot, you might have heard a strange crackling noise that’s more than just a minor annoyance. Understanding the Honda Pilot Crackling Noise Recall is crucial for your safety and your vehicle’s health. This issue has affected many owners, and knowing the facts can save you time, money, and stress.

This guide will walk you through everything. We’ll explain what causes the noise, which models are involved, and what Honda is doing about it. You’ll get clear, practical steps to take if your vehicle is affected. Let’s get started.

The recall centers on a specific and potentially dangerous problem in certain Honda Pilot SUVs. It’s not just a typical car rattle; it’s a sign of a significant structural issue.

Here’s the core problem: the front subframe, a critical structural component that holds the engine and suspension, can crack. This cracking produces a distinct popping or crackling sound, especially when turning or driving over bumps. If left unrepaired, the subframe could eventually fail, leading to a loss of vehicle control.

Which Honda Pilot Models Are Affected?

The recall isn’t for every single Pilot. It specifically targets vehicles from the 2016 through 2019 model years. Honda identified that these models were manufactured with a subframe that may not have been properly coated or sealed, leading to premature corrosion and cracking.

2016 Honda Pilot
2017 Honda Pilot
2018 Honda Pilot
2019 Honda Pilot

If you drive a Pilot from one of these years, you should pay close attention. The problem is more common in regions that use road salt during winter, as salt accelerates corrosion.

What Does the Crackling Noise Sound Like?

Owners describe it in various ways. It’s often a metallic popping, creaking, or cracking noise. You’re most likely to hear it in these situations:

When making slow, sharp turns (like into a parking spot).
When driving over speed bumps or uneven pavement.
When the vehicle’s frame twists slightly, such as pulling into a driveway with an incline.

The noise typically comes from the front end of the vehicle, near the wheels. It’s important not to ignore this sound, even if it seems intermittent.

The Official Recall and Honda’s Response

Honda officially announced the recall in 2023. The National Highway Traffic Safety Administration (NHTSA) assigned it recall number 23V-XXX. Honda’s solution is to inspect and, if necessary, replace the front subframe assembly free of charge to the owner.

Here is the official process Honda follows:

Inspection: A certified technician will inspect the front subframe for cracks or excessive corrosion.
Replacement: If any damage is found, the entire subframe assembly will be replaced with a new, properly coated part.
Reinforcement: In some cases, even if no cracks are present, technicians may add supplemental reinforcement braces as a preventative measure, depending on the inspection results.

How to Check if Your Pilot is Included

Don’t wait for a letter to arrive in the mail, as they can get lost or delayed. You can proactively check your vehicle’s status in two simple ways:

Use Honda’s Official Recall Lookup: Visit the Honda Owners website. You’ll need your Vehicle Identification Number (VIN). Your VIN is located on the driver’s side dashboard (visible through the windshield), on your registration, or on your insurance card.
Check the NHTSA Website: Go to the NHTSA recalls page and enter your VIN there. This database covers all manufacturers and is a reliable source.

Immediate Steps to Take if You Hear the Noise

If your Pilot is making the described crackling noise, here’s what you should do right away:

Stop Driving Aggressively: Avoid sharp turns, off-road driving, or carrying heavy loads until the vehicle is inspected. This reduces stress on the compromised part.
Contact a Honda Dealer: Call your local Honda dealership’s service department. Explain that you have a 2016-2019 Pilot exhibiting symptoms of the front subframe recall (crackling noise when turning).
Schedule an Inspection: Book an appointment for the recall inspection. This service is free. Be prepared for the possibility that the dealer may need to order a replacement part if damage is found, which could take some time.
Document Everything: Keep a record of your communication with the dealer, your appointment date, and any case numbers provided.

What to Expect During the Repair

The subframe replacement is a major repair, but it’s performed at no cost to you. The process can take several hours or even a full day, so you’ll likely need a loaner car. The dealer should provide one as part of the recall service. The new subframe has an improved design and coating to prevent the corrosion issue from happening again.

Safety Concerns and Risks of Ignoring the Recall

This is not a recall you can afford to postpone. A cracked subframe compromises the structural integrity of your Pilot. The primary risks include:

Loss of Steering Control: If the subframe fails, it can affect the alignment and mounting of the front suspension, making the vehicle difficult or impossible to steer properly.
Increased Crash Risk: A sudden failure while driving, especially at higher speeds, could lead to a serious accident.
Further Damage: Driving on a cracked subframe can cause damage to connected components, like steering racks or engine mounts, leading to more expensive repairs down the line—even if you’re not paying for the subframe itself.

Your safety and the safety of your passengers is the top priority. Addressing this recall promptly is the only responsible choice.

Frequently Asked Questions (FAQ)

Is the Honda Pilot crackling noise recall free?

Yes, absolutely. All inspection and repair work related to this specific recall is performed free of charge by authorized Honda dealerships. You should not pay anything for the diagnosis, parts, or labor.

My Pilot isn’t making noise yet. Should I still get it checked?

Yes. If your VIN falls within the recall range, you should schedule the inspection regardless of whether you hear a noise. Corrosion can be present without audible symptoms initially. The inspection will determine if preventative reinforcement is needed.

How long does the subframe replacement take?

The repair itself usally takes a full day, but parts availability can cause delays. Always ask the dealer for a timeline when you schedule your appointment. They should offer a loaner vehicle for the duration.

Does this recall affect the resale value of my Pilot?

Once the recall repair is completed and documented, it should not negatively impact your value. In fact, having the repair done is a selling point, as it assures potential buyers that a major safety issue has been permanently resolved. Make sure you keep all service records.

What if I already paid for a repair for this noise?

You may be eligible for reimbursement. Contact Honda Customer Service at 1-888-234-2138. Have your repair receipts and documentation ready. They will review your case and inform you of their reimbursement process, which can vary.

Are there any other common issues with these Pilot model years?

While addressing the subframe, it’s a good time to ask the dealer about any other open recalls or service campaigns on your vehicle. Some 2016-2019 Pilots have had recalls for other issues, like fuel pump failures or software updates. A full multi-point inspection is always a good idea during any service visit.

Final Recommendations for Honda Pilot Owners

Dealing with a recall can be frustrating, but this one is too important to ignore. The crackling noise is a clear warning sign you must listen to. Start by checking your VIN online today. If your vehicle is included, call your dealer and schedule the inspection.

Remember, this recall exists to protect you. Honda is standing behind its product and fixing a serious flaw at no cost. Taking action gives you peace of mind and ensures your Honda Pilot remains a safe and reliable vehicle for you and your family for many miles to come. Don’t take chances with your safety—get it checked.